Shipping policy

Where we ship
We ship to addresses in the United States.

Shipping cost
Shipping is free on every order.

Where it ships from
Your robe ships from our partner warehouse overseas.

Delivery time
Most orders arrive in 8 to 14 days after you order. Delivery can take longer during holidays or bad weather.

Tracking
We email you a tracking number as soon as your order ships. The tracking can take a few days to show its first update. To see what each tracking step means, visit our Track your order page.

Split shipments
If you order more than one robe, they may arrive in separate packages.

Lost or late orders
If your order hasn't arrived within 30 days of ordering, contact us through our contact page with your order number and we will help.